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Group Home Alliance Policies

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Refund/Cancellation Policy

Introduction

At Group Home Alliance, we strive to provide exceptional services to our community. This Refund/Cancellation Policy outlines the terms and conditions for refunds and cancellations related to our services and events.

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Refund Eligibility

  • Membership Fees: Annual membership fees are refundable within 14 days of purchase, provided no member benefits have been utilized.

  • Event Registrations: Cancellations made at least 7 days prior to the event date are eligible for a full refund.

  • Service Fees: Fees for specific services are refundable if the service has not yet been rendered.

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How to Request a Refund

To request a refund or cancellation:

  1. Contact Us: Reach out to our support team at support@thegha.org or call us at 404-900-0282.

  2. Provide Details: Include your name, contact information, and details of the purchase or registration.

  3. Processing Time: Refunds will be processed within 7-10 business days after approval.

 

Non-Refundable Items

  • Donations: All donations are final and non-refundable.

  • Late Cancellations: Cancellations made less than 7 days before an event are not eligible for a refund.

  • Digital Products: Purchases of digital content are non-refundable once accessed or downloaded.

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Changes to This Policy

Group Home Alliance reserves the right to modify this Refund/Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

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Terms and Conditions

Acceptance of Terms

By accessing or using the Group Home Alliance website, you agree to comply with and be bound by these Terms and Conditions.

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Use of the Website

  • Eligibility: Users must be at least 18 years old or have parental consent.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.

  • Prohibited Conduct:

    • Unauthorized use of the website or its content.

    • Harassment, abuse, or harm to other users.

    • Uploading viruses or malicious code.

 

Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is the property of Group Home Alliance and is protected by intellectual property laws. Unauthorized use is prohibited.

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Limitation of Liability

Group Home Alliance is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

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Indemnification

You agree to indemnify and hold harmless Group Home Alliance from any claims arising out of your breach of these Terms and

Conditions.

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Governing Law

These Terms and Conditions are governed by the laws of [Your State/Country], without regard to its conflict of law provisions.

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Changes to Terms

We may update these Terms and Conditions periodically. Continued use of the website signifies acceptance of any changes.

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Privacy Policy

Introduction

Group Home Alliance ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.

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Information We Collect

  • Personal Information: Name, email address, mailing address, phone number, and payment information when you register or make a purchase.

  • Automatically Collected Data: IP address, browser type, pages visited, and other usage data collected through cookies and similar technologies.

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How We Use Your Information

  • Service Delivery: To process transactions, provide services, and communicate with you.

  • Improvement: To enhance our website, services, and user experience.

  • Marketing: To send promotional materials and newsletters (you may opt-out at any time).

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Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations.

  • Legal Compliance: Authorities when required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

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Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

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Your Rights

  • Access: Request a copy of your personal data.

  • Correction: Correct inaccuracies in your data.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at support@thegha.org.

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Cookies and Tracking Technologies

We use cookies to:

  • Enhance User Experience: Remember your preferences and settings.

  • Analytics: Understand website usage and improve functionality.

You can control cookie preferences through your browser settings.

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Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these sites.

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Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@thegha.org

  • Address: 629 Roberts Drive, Ste B Riverdale GA 30274

  • Phone: 404-900-0282

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